Welcome to Dunluce Family Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Christmas and New Year Holidays
The practice will be closed on Monday 26th and Tuesday 27th of December 2022 and on Monday 2nd January 2023. We will also be closed from 1pm on Wednesday 11th January 2023 for a special staff training event.
Please note that, apart from the above dates, our regular opening hours will apply.
Physiotherapy Self Referral
Self-referral is available for adults over 16 who need support and advice to manage symptoms related to muscle strains/joint sprains/back and neck pain. This referral option is not available if you require a home-based appointment or if you have neurological / respiratory / continence conditions. If you have a pregnancy-related pain please ask your GP/Midwife to direct you to the appropriate service. Click on the link below:
Getting to see a doctor
We know that most patients greatly value being able to see a doctor when they need to. Others appreciate being able to get advice quickly without having to come in to the surgery.
Our experience from having to do more remote consulting during the Covid-19 pandemic is that a mixture of face to face and remote consultations allows us to handle patients' problems far more efficiently than before. We feel a continuation of these arrangements, at least in part, will allow us to give be best access to most patients.
The system involves patients phoning the surgery in the usual way (02890204218) and a message being taken for the doctor to phone you back. Please give the receptionist as much detail as you can to include in the message to the doctor. This helps us to prioritise calls.
We will phone every patient back (unless you have made a request that does not require a call back). Please be assured that, if a face to face consultation is necessary, we will see you the same day. Please note we aim to address all patient problems on the same day we hear about them. This means there will be no more waiting weeks for an appointment. The other side of this is that normally you will not be able to book advance face to face appointments. If we were to allow advance bookings to be made, this could lead to us being booked up weeks in advance again.
We know this arrangement may not be ideal for some, and we continue to explore ways of accommodating the wide variety of access arrangements people may want. We are also reviewing our telephone access to see if there are improvements we can make there.
Advice about treating common ailments
Click on the links below for advice on how to treat some minor ailments yourself and when you may need to see the doctor.
Do I need an antibiotic?
Does my child need an antibiotic?
Common Cold and Flu-like Illnesses
Sore Throat
Symptoms of cough / acute bronchitis
Sore Ear
Caring for children with coughs
Practice closed on Tuesday afternoons from 1pm
The practice is now closed on Tuesday afternoons from 1pm to facilitate staff training and development and administrative tasks.
In a MEDICAL EMERGENCY you can still phone the practice on 07593874349
New Lifestyle advice
We have added a new "Lifestyle" page to link you to some advice about the measures you can take to stay healthy. This month we are looking at sugar.
New local resource - if you have diabetes and are even thinking about pregnancy
http://www.womenwithdiabetes.net/
You will find a lot of really useful information from local Northern Ireland people speaking about their experience of diabetes in pregnancy.
If you have already been pregnant and told you had Gestational Diabetes - you may find clicking on this link below useful.
http://www.womenwithgestationaldiabetes.com
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The health centre complies with current disability legislation.
Useful numbers
Reception:
| 90204218 | for appointments, messages and general queries |
Prescriptions:
| 90204336 | 24hr Prescription line (answerphone) Please allow 2 working days before your prescription is due. |
Test results: | 90204218 | between 2pm and 4pm only |
Emergency Mobile | 07593874349 | (for use on Tuesday afternoons) |
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(Site updated 07/12/2022)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.